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AI in Practice

What makes professional experience useful to someone else?

“It worked for us” is rarely enough. Useful experience includes context, uncertainty, difficulties, and the limits of what can be concluded.

Experience needs context

Practical experience can be valuable, but only when another person can understand the circumstances around it.

A statement such as “the implementation was successful” leaves many questions unanswered. What problem was being addressed? Who was involved? How was success defined? What changed in the workflow? What difficulties appeared? What remains uncertain?

The purpose of sharing experience is not to prove that one approach is universally correct. It is to help another professional ask better questions about their own setting.

A useful practice note

When describing an experience, consider including:

The situation

What problem or decision was the team facing? Describe enough context to make the experience understandable without identifying a patient, colleague, or institution.

The approach

What did the team try? Who needed to be involved? What assumptions shaped the decision?

What happened

Describe what was observed rather than only what was intended. Include unexpected work, disagreement, limitations, and changes in professional behaviour where relevant.

What you would reconsider

What would you do differently? Which question should have been asked earlier? What advice would you give someone approaching a similar situation?

What remains unknown

Experience should not be presented as stronger evidence than it is. Clearly identifying uncertainty makes a contribution more credible and more useful.

Share lessons, not identifiable information

Practical detail must never come at the expense of privacy or professional trust.

Do not include information that could identify a patient. Avoid identifiable details about colleagues or institutions unless there is clear permission to share them. When an example cannot be adequately de-identified, describe the general lesson instead.

A good contribution does not need to contain every detail. It needs enough context to help another person think more clearly.

Continue the conversation

What has your
experience been?

Bring another perspective, ask what this means in practice, or describe what your team has learned.

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